Once the number of guests is confirmed and you have received our final invoice, we are unable to deduct payments for guests who are absent on the day of the party.
To ensure the smooth running of your party, your host/hostesses will arrive prior to the scheduled booking start time to set up the necessary equipment.
The attendance of additional guests who have not been confirmed prior to the event may not be able to be catered for and may be unable to partake in the services provided. This is at the discretion of the party host on the day and additional charges will be incurred per extra guest.
All party games must be arranged for either before the party begins or afterwards, unless provided by the party hostess, to ensure the length of the party is not excessive.
Safety | Hygiene
At least one supervising adult must be present at all times during the event for children's party packages.
For the safety and hygiene of all involved, we are unable to perform beauty services on guests who appear to have any skin conditions or contra-indications deemed unsuitable for the treatments.
Any allergies, food intolerances or dietary requirements must be made known to the service provider.
All animals/pets must be kept away from the party area or outdoors at all times during the pampering.
All food serving and cake-cutting must be arranged for either before or after the pamper party session, excluding the lolly buffet provided.
All products and equipment supplied on the day by the service provider are not permitted for use by any unauthorised guests at the event.
Insurances | Termination
The service provider is not responsible for and expressly disclaims all liability for damages of any kind arising out of use, reference to or reliance on any of our services provided for the event.
We may terminate or suspend access to our services immediately without liability, including without limitation if you breach any of our Terms and Conditions.
Congratulations on receiving a gift voucher from My Massage Coffs!
If you're booking in with a voucher, please quote "gift voucher" and the voucher number or code that comes with the voucher when making your appointment.
Please note that gift vouchers are not transferable or redeemable for cash or product.
Vouchers cannot be used in conjunction with any other offers or specials and that we do not accept expired vouchers.
All gift voucher bookings will be subject to our usual cancellation and reschedule policies which are as follows:
- Cancel or reschedule with less than 4 hours' notice: 50% booked appointment fee—if we cannot fill the appointment (to be covered via the voucher)
- Missed appointment: 100% cancellation fee (voucher will be considered as used if the voucher covers the full fee. Should the voucher not cover the full fee, any outstanding amount will be billed to the client)