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My Massage
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Terms & Conditions

My Massage terms & conditions


My Mobile Massage Term's & Conditions


By continuing with your booking, you acknowledge that you have read and agree to the Terms & Conditions, including the Code of Conduct.

Mobile appointments are available solely by the discretion of the Therapist.

Ease of access to the property is required and distance from the Therapist's vehicle must not be excessive with regards to the carrying of equipment.

Mobile appointments are subject to the weather and may be rescheduled to an ‘in clinic' appointment in particularly inclement weather.

Payment upfront via credit card or direct deposit is required.
For the Health & Safety of the Therapist while working, adequate space is required.

Massages will not be performed outdoors unless agreed upon by the Therapist. This will be dependent on facilities, privacy and weather.

Adequate heating or cooling will be required, depending on the season.

Contact us today to book or for clarification on any of these terms.


Code of Conduct

The services offered are for Therapeutic Massage Services only by a Qualified Practitioner, and requests beyond the services offered will result in the termination of the session at full cost.
Inappropriate conduct will not be tolerated and may result in the termination of services at any time at full cost.
Underwear must be worn at all times.

As an AMT Member, I abide by the Code of Ethics as set out by the Association. A copy of the Code of Ethics is available upon request.


My Massage Pamper Party Terms & Conditions

Please read these Terms and Conditions carefully before confirming your service request with 'Body Bliss Pamper Parties' ("the service provider"). Your request to have the "service provider" attend your event is conditional on your acceptance of and compliance with our Terms and Conditions. These Terms and Conditions apply to all users who access or use our services.

Time | Travel | Parking
To ensure the smooth running of your party, your host/hostesses will arrive prior to the scheduled booking start time to set up the necessary equipment.

Parties cannot be completed outdoors unless discussed in advance prior to any booking confirmation. Access to water facilities and amenities on the day may be required. Guest numbers must be confirmed no less than 48 hours in advance.

The number of therapists for each event is determined by the service provider based on the party package. Packages cannot be broken up and shared between guests.

Guests may choose not to partake in any of the treatments however, packages are priced per guest who attends, regardless of treatments received.

Please ensure parking and access to your venue is easily accessible for the purposes of the host to transport equipment to and from the venue.

To secure your event date(s) and service, a deposit must be received, calculated on the package chosen, at the time of booking your event. The remainder of the invoice must be paid 48 hours prior to the event. All payments and deposits are non-refundable upon confirmation of service/booking.

Payment options for deposits include: Electronic Funds Transfer (EFT), Direct Deposit or cash.
Once the number of guests is confirmed and you have received our final invoice, we are unable to deduct payments for guests who are absent on the day of the party.

To ensure the smooth running of your party, your host/hostesses will arrive prior to the scheduled booking start time to set up the necessary equipment.

The attendance of additional guests who have not been confirmed prior to the event may not be able to be catered for and may be unable to partake in the services provided. This is at the discretion of the party host on the day and additional charges will be incurred per extra guest.

All party games must be arranged for either before the party begins or afterwards, unless provided by the party hostess, to ensure the length of the party is not excessive.

Safety | Hygiene
At least one supervising adult must be present at all times during the event for children's party packages.

For the safety and hygiene of all involved, we are unable to perform beauty services on guests who appear to have any skin conditions or contra-indications deemed unsuitable for the treatments.

Any allergies, food intolerances or dietary requirements must be made known to the service provider.

All animals/pets must be kept away from the party area or outdoors at all times during the pampering.

All food serving and cake-cutting must be arranged for either before or after the pamper party session, excluding the lolly buffet provided.
All products and equipment supplied on the day by the service provider are not permitted for use by any unauthorised guests at the event.

Insurances | Termination
The service provider is not responsible for and expressly disclaims all liability for damages of any kind arising out of use, reference to or reliance on any of our services provided for the event.

We may terminate or suspend access to our services immediately without liability, including without limitation if you breach any of our Terms and Conditions.


Gift Certificate Terms & Conditions

Congratulations on receiving a gift voucher from My Massage Coffs!

If you're booking in with a voucher, please quote "gift voucher" and the voucher number or code that comes with the voucher when making your appointment.

Please note that gift vouchers are not transferable or redeemable for cash or product.

Vouchers cannot be used in conjunction with any other offers or specials and that we do not accept expired vouchers.

All gift voucher bookings will be subject to our usual cancellation and reschedule policies which are as follows:

  • Cancel or reschedule with less than 4 hours' notice: 50% booked appointment fee—if we cannot fill the appointment (to be covered via the voucher)
  • Missed appointment: 100% cancellation fee (voucher will be considered as used if the voucher covers the full fee. Should the voucher not cover the full fee, any outstanding amount will be billed to the client)